Change your password

Modified on Tue, 20 Dec 2022 at 03:38 PM

Follow this link for support if you have lost your password.

Written instructions (Change your password)


We recommend changing your password regularly, as this keeps your site secure. We'd also suggest that you change your password when you receive your login details for the first time.


To change your password, you will need to be logged in. Follow this link to learn how to login to your website.


In the top right hand corner of the dashboard, you will see your username. Hover your mouse over your name, and a drop down menu will appear. Select Edit Profile.
Screenshot of 'Edit Profile' button

This opens the Profile page. Scroll down to the Account Management heading, and select the Set New Password button.


Screenshot of Account Management page, with Set New Password button highlighted.


Click on the Generate Password button, and the system will create a new password for you.


Screenshot of hard-to-remember suggested passwordThis generates a random password that is very strong, but not very easy to remember. You can change this to anything you wish. Your password should ideally use a mix of upper- and lowercase letters, numbers, and symbols, in order to keep your website secure. It should not contain any spaces.


Screenshot of memorable password (example: AN_apPle-a-D^y)


If your password is not strong enough, the system will ask you to manually confirm that you wish to use it. This is not recommended.


example of a weak password ('weakpassword') and the confirm use of weak password checkbox.

Once you have chosen your new password, click on the blue Update Profile button at the bottom of the page. Your new password should now be active. You'll be able to use this to log in next time you want to access the site.


Account management section with the 'Update Profile' button highlighed




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