Delete a form entry

Modified on Thu, 19 Jan 2023 at 03:07 PM

Delete a form entry (written instructions)

All form entries are deleted automatically after seven days (apart from those to the Family and Friends test form which are deleted after 60 days), but it is useful to know how to do this manually. Ensure that you are logged into your website. The black admin toolbar should be visible at the top of the screen.

The Home page of a website, with the admin toolbar visible at the top of the screen.

Click the name of your website in the admin toolbar to go to the Dashboard.

The admin toolbar, with the website name selected.

Hover your mouse over Forms in the left-hand sidebar. Select Entries from the drop-down menu that appears.

The Forms drop-down menu, with Entries selected.

This will bring you to the Entries screen. You have to select a form from the form drop-down menu at the top of the screen to see its responses.

The Entries screen with the drop-down menu highlighted.

Hover your mouse over the drop-down to expand the menu. Click on the name of the form with an entry that you would like to delete.

The Entries drop-down menu with a form selected.

Find the individual form entry that you would like to delete, and hover your mouse over its name. Click the red Bin link from the set of links that appears.

An individual form entry, with the Bin link selected.

The entry has now been moved to the bin, but it has not been deleted permanently. To do this, click the Bin link.

The Bin link on the entries screen.

Click the red Delete Permanently link. The entry will now be completely removed from your site. NOTE: While a form entry is in the bin, it can be restored by clicking the Restore link below its name. Once deleted permanently, it is irretrievable.

The Delete Permanently link below a form entry in the Bin.

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